Mobile Device Requirements

1 minute 39 seconds

The video discusses the mobile device requirements for using the CareSuccess app, including enabling mobile data, location, NFC, and checking the operating system version.

How do you know if your Mobile Phone is Online or Offline?

5 minute 01 seconds

The video demonstrates how to determine if a mobile phone is online or offline by showing the presence or absence of specific icons and the ability to access certain features.

How to download the Carer Mobile App?

2 minute 25 seconds

The video demonstrates how to download and add the CareSuccess mobile app to the home screen on an Android phone.

How do I update the Carer Mobile App?

1 minute 29 seconds

The video demonstrates how to update the CareSuccess carer mobile app by accessing the respective app store and clicking on the update option.

How to log in and out and see todays Calls?

3 minute 05 seconds

The video demonstrates how to log in and out of the Care Success mobile app and view today's appointments or calls.

How to set up Your PIN?

3 minute 02 seconds

The video demonstrates how to set up a personalized PIN in the CareSuccess mobile app for easy login and secure access to the platform.

Forgotten Your PIN?

3 minute 47 seconds

The video demonstrates how to recover a forgotten PIN on the CareSuccess mobile app by disabling the PIN through the settings and logging in with the original username and password.

How to change your PIN?

1 minute 30 seconds

The video demonstrates how to change your PIN using the CareSuccess app, emphasizing the importance of regular pin updates for security.

How do I know if there is a DNAR in place?

0 minute 53 seconds

The video discusses how to identify if a DNAR (Do Not Attempt Resuscitation) order is in place using the CareSuccess mobile app.

How to Access Todays Calls - What do the Icons mean?

5 minute 03 seconds

The video discusses how to access today's calls/visits in an app called CareSuccess and explains the meaning of various icons related to tasks, visit reports, carer information, and notes.

Scheduled Care Tasks Features with Visit Report

13 minute 41 seconds

The video showcases the features of the CareSuccess mobile app, including scheduled care tasks, visit reports, note-taking, mood monitoring, and safeguarding alerts.

What are the Icons shown on Todays Calls?

7 minute 33 seconds

The video explains the icons and features of the CareSuccess mobile app, including an SOS alert, unallocated calls, tasks, visit reports, Google Maps integration, and two-to-one appointments.

What is the Hamburger and what does it allow me to do?

4 minute 18 seconds

The video explains the functionality and options available in the hamburger menu of the CareSuccess app, including accessing visits, appointments, messages, offline mode, notes, travel log, staff training, settings, and logging out.

How to Find and View Care plan documents for Your Calls?

4 minute 50 seconds

The CareSuccess app allows users to easily access and view care plan documents for service users during visits or calls, providing essential information and instructions for care.

How to Access the Emergency Grab Sheet?

0 minute 54 seconds

The video demonstrates how to access the emergency grab sheet in the CareSuccess mobile app by clicking on the service user's photo.

How to Access Client Documents, Wellbeing Documents and Videos?

2 minute 38 seconds

The video demonstrates how to access client documents and well-being documents in the CareSuccess app, including viewing care plans, documents, and videos related to well-being topics like type 2 diabetes.

How to Access Historical Client Visit Reports?

2 minute 12 seconds

The video demonstrates how to access historical client visit reports in the CareSuccess app, allowing users to view detailed information about past appointments.

How to View My Diary or Calls (past, present and future)?

3 minute 26 seconds

The video demonstrates how to access and view past, present, and future diary entries and calls using the CareSuccess app's hamburger menu and weekly appointments feature.

How Can I See My Hours and Wages both daily and weekly?

2 minute 14 seconds

The video demonstrates how to view daily and weekly hours and wages on the CareSuccess app by accessing the weekly appointments section and selecting specific days to see scheduled and completed hours.

How to Access My Training Portal?

1 minute 23 seconds

The video demonstrates how to access the training portal for carers using the CareSuccess mobile app.

Medication Administration or eMAR

5 minute 08 seconds

The video demonstrates medication administration using the CareSuccess app, highlighting the process of inputting actions, dosage, and remarks for different medications, as well as the inclusion of mood monitoring and safeguarding features in the visit report.

How to Add a Document or Image to a Client Call?

1 minute 49 seconds

The CareSuccess app allows users to easily add documents or images to specific client calls or visits, enhancing communication and record-keeping capabilities.

How to Log Daily Care Notes?

2 minute 14 seconds

The video discusses the four different areas in the CareSuccess app where users can log their daily care notes, including options for typing or using voice-to-text technology.

How to Use the Camera during a Call to take a picture?

1 minute 43 seconds

The video demonstrates how to use the camera during a call to capture and include an image in the visit report using the CareSuccess app.

How to raise a Safeguarding Alert?

1 minute 53 seconds

The video demonstrates how to raise a safeguarding alert using the CareSuccess mobile app.

How to Raise an SOS Alert?

1 minute 19 seconds

The video demonstrates how to raise an SRS alert through the CareSuccess mobile app by selecting the service user, specifying the subject, and saving the message, which triggers an immediate red alert for office or care managers.

How to Record Mood Monitoring during a Call?

1 minute 14 seconds

The video discusses how to record mood monitoring during a call on the mobile app called CareSuccess.

Care Objective Measuring

1 minute 36 seconds

The video demonstrates how to measure care objectives on the CareSuccess mobile app during a caregiving session.

Client and Carer Electronic Signatures

1 minute 35 seconds

The video demonstrates how to electronically sign out of the mobile app "CareSuccess" for client and carer interactions.

How to View Unallocated Calls on the Carer Mobile App?

1 minute 50 seconds

The video demonstrates how to view and request unallocated calls on the CareSuccess mobile app, allowing staff members to fill in for scheduled client visits when other staff members are unavailable.

How to find your mobile phone operating system version number?

1 minute 05 seconds

The video provides a step-by-step guide on finding the operating system version number on an Android mobile phone, emphasizing its importance for compatibility with certain mobile apps.

How to use the Interactive Body Maps?

3 minute 22 seconds

The video demonstrates how to use the interactive body maps in the CareSuccess app for documenting and coloring areas of the body, adding notes, and saving the information.